Terms & Conditions

Inclusions:

Wifi is complementary and unlimited.

The apartments at Sandy Beach Resort are self catering. Please note the rooms are supplied with linen, toiletry items, laundry and kitchen detergent to get you started.

A housekeeping service is provided only for stays of 7 nights or more, on the 8th morning. If you require daily servicing, this can be requested for an additional charge.

Check-in and Check-out:

Check in – 2:00pm, Check out – 10:00am.

Late check outs are subject to management approval and will incur an additional 50% rental charge of the daily rate until 1pm and 100% daily rental rate thereafter. Every effort will be made to accommodate other check in/out times but will depend on availability. Please advise if you need us to reserve the late check-out.

Important Note

If you are planning to hold an event such as a wedding or a birthday celebration, please let us know. There may be special terms and restrictions.

Payment requirement

All credit card payments are subject to a 2% surcharge

For reservations happening greater than 14 days from check in, a deposit of $300 will be charged as a deposit payment. Full payment must be settled on or before 14 days prior to arrival. If we do not receive the payment by this date or are unable to process the credit card on file, then the reservation may be automatically released.

Please note that by providing payment you are acknowledging our Terms and Conditions.

Cancellation Policy

Notice of cancellation must be sent in writing via email and will follow the general cancellation fees below:

If the booking is cancelled less than 30 days prior to the planned arrival date, the full amount of the outstanding balance will be charged unless the apartment is relet for the total period of the original reservation.

The full tariff will be charged if the guest does not arrive for the dates booked.

If a booking is cancelled more than 30 days prior to the planned arrival date, there is a $100 administration fee.

The applicable amount will be deducted from the deposit and monies paid, and Sandy Beach Resort will refund any remaining balance to you.

An administration charge of AUD $50.00 will apply to each change after a booking has been confirmed. Changes cannot necessarily be accommodated in all cases.

Travel Insurance

We encourage all our clients to take out comprehensive travel insurance so if for any reason your trip is cancelled, you can reclaim any lost monies.

If you need to make changes or require assistance please call (07) 5474 0044 or email us at noosa@sandybeachresort.com.au.

We look forward to welcoming you soon!